Just days after an international report rated the Nigeria Police the worst in the world, another global survey conducted by the website sleepinairports.net have rated the Murtala Muhammed International Airport (MMIA), Lagos and the Port Harcourt International Airport, Omagwa among the worst 20 airports in the world.
The Port Harcourt and Lagos airports ranked third and fifth respectively on the worst airports globally.
The criteria used by the site included comfort (gate seating and availability of rest zones), services, facilities and things to do, food options, immigration/security, customer service, cleanliness, navigation and ease of transit and sleepability.
Others on the list included Santorini Thira National Airport, Greece (JTR), Dar es Salaam Julius Nyerere International Airport, Tanzania (DAR), Rhodes International Airport, Greece (RHO), Paris Beauvais-Tille Airport, France (BVA), Tashkent International Airport, Uzbekistan (TAS) and London Luton International Airport, England (LTN).
Others on the list were Rome Ciampino International Airport, Italy (CIA), Kathmandu Tribhuvan International Airport, Nepal (KTM), New York City LaGuardia, USA (LGA), Chania International Airport, Greece (CHQ), Caracas Simón Bolívar International Airport, Venezuela (CCS), Guangzhou Baiyun International Airport, China (CAN), Cluj International Airport, Romania (CLJ), Islamabad Benazir Bhutto International Airport, Pakistan (ISB), and Addis Ababa Bole International Airport, Ethiopia (ADD).
According to the website the airports that appeared on the list of worst airports in the world are those that have the capacity to truly offend travellers. “Within these terminals, there appears to be a general disinterest in a positive traveller experience. In some cases, passengers are made to stand or sit on the floor as they await their flights. In others, the bathrooms don’t have water, toilet paper, or any semblance of cleanliness.
“In some cases, the physical structure of the airport is fine, but the personnel are the problem. Got a problem? Don’t expect much in terms of customer service at these airports. “If you find yourself travelling through one of these 20 terminals, brace yourself. You’ll want to give yourself just enough time to get in and get out. A minute more and you’ll be unhappy and uncomfortable – a minute less, and you risk missing your flight,” sleepinairpport.net, which is recognised globally, said.