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Samsung’s Troubles: From Note 7 To Washing Machine

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This is a season of troubles and crisis at Samsung, barely a month it was forced to stop the production of Galaxy Note 7 due to faulty battery now the company is forced to acknowledge another flaws in one of its products and recall almost three million units in the US alone.

Samsung Electronics and the United States Consumer Product Safety Commission announced on Friday a recall of 2.8 million washing machines in the United States. This follows after the Korean company received more than 700 reports of its top-loading washers experiencing excessive vibrations, causing the tops to unexpectedly detach during use and risk injury from impact, the agency said.

The company also received nine reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.

The options are a free in-home repair, a rebate of up to $150 for the purchase of a new Samsung washing machine, or a full refund, though this only applies to consumers who bought the faulty appliances with the past 30 days.

The faulty machines, manufactured in South Korea, China and Thailand, were sold in the U.S. since March 2011 for between $450 and $1,500.

Samsung conducted a similar recall in Australia three years ago for 144,000 washing machines that were prone to causing fires.

 

 

 

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Akin Akingbala is an international journalist based in Lagos, Nigeria. Aside being happily married, he has interests in music, sports and loves traveling.

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